To update your security protocol, change your Wi-Fi router security setting from WEP to a WPA2 or a WPA2/WPA Mixed Mode setting. Please note: WEP is an older mode that is insecure and functionally obsolete.

Here is some information on how to do this for many common routers in use:

Manufacturer Default IP address /login Link for changing wireless security settings
Linksys Setting up WEP, WPA or WPA2 wireless security
Netgear Securing your wireless network using WPA2
TP-Link or How to find or change the wireless password on the TP-LINK products

 If you have a different brand of router from those listed in the table above, you can search on the Internet for specific instructions using the manufacturer’s name and “change {manufacturer’s name} router wireless security setting.” For example, if you have an ASUS router, you can search on “change ASUS router wireless security settings.” Some manufacturers may have different menus for different router models. You can get the specific instructions for your router by including the model number in your search, for example, “change ASUS RT-N600 router wireless security setting.”

If you have older devices that connect to your Internet, you should chose a WPA2/WPA Mixed Mode.

This will allow your newer devices to use a stronger security protocol (WPA2 with AES encryption), and your older devices can still connect to your network with WPA-TKIP encryption.

If you have any questions or need help, please do not hesitate to contact us via email or schedule a call with our friendly Customer Support team.


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