Roost Water Leak & Freeze
Customer Support (888) 446-1365 8am - 8pm EST
- Before you get started
- Get the Roost app and create your account
- Leak detector setup video
- Connect your Leak Detector
- Place and test your Leak Detector
- Reset your Leak Detector
- Version 3 of the Roost app - a quick overview
- How do I change the location or name of my Roost device?
- How do I change or delete my account in the Roost app?
- How do I remove a Roost device from my account?
- How do I add my Roost device to a new location if I physically move it to another area?
- I changed my phone or phone number See all 7 articles
- My monitor didn't receive an alert when my device detected a problem
- Add monitors and emergency contact number
- Can neighbors or friends monitor my smart devices?
- What should I do when I'm traveling away from my home?
Adding Monitors And Emergency Contacts
- Help troubleshooting Roost device setup
- Could not find "Roost-device" network
- My Roost device is beeping during set-up
- My Roost device did not beep at the end of setup
- My Roost device beeped 2 times
- My Roost device beeped 4 times See all 9 articles
- My Roost device has missed a check-in
- My Roost leak detector has missed a check in
- My Roost leak detector has missed a check in and had low battery level
- My Roost leak detector has missed a check in and has critical battery level
Missed Check In
- What do the status icons mean?
- How do I check the status of my Roost device?
Roost App: Checking Your Devices And Adjusting Alert Settings
- Replacing the batteries
- My Roost leak detector shows critical battery level
- How long do Roost devices or batteries in Roost devices last?
- My Roost leak detector shows low battery level
Low/Critical Battery Level
- On what frequency do Roost devices broadcast?
- How much Wi-Fi bandwidth do Roost devices consume?
- How can I tell if my Wi-Fi is 2.4 GHz?
- Do I need to keep my phone on 2.4 GHz network after setup?
- What if I have more than one router in my home?
- How do I find out how many devices can be added to my router? See all 10 articles
- How do I turn my Roost leak detector off after a leak?
- My Roost leak detector is showing an incorrect humidity reading
- How do I stop too many humidity or temperature alerts?
Leak Detector Troubleshooting
- Roost Smart Leak Detector with 4 foot tail
- How many Roost leak detectors should I buy?
- How does it work?
- How do I set temperature and humidity alerts for my Roost leak detector?
- Where is the best place to install my Roost leak detector?
- Is there a monthly fee for the service? See all 10 articles