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Before beginning the set up process, please ensure that Bluetooth is switched OFF, and location services are switched ON on your smartphone. Please also make sure that your Wi-Fi is set to the 2.4GHz network - Roost devices do not connect to 5GHz network bands. 

If your Smart device beeps more than once during the setup process, this indicates that there is a setup issue. You may hear 2, 4, 6 or 0 beeps. 

Here is a quick table with some tips, or read the more extensive articles in this section (see links below):

Number of beeps / LED blinks What it means What to do
0 or 2
  • Device cannot hear or correctly decode the audio signal during setup (audio setup only)
  • Confirm the device is in setup mode
  • Remove smartphone cover
  • Insure device is placed near phone speaker (see photo in app)
  • Set upon wood or wood-like surface
4
  • Wi-Fi password is incorrect
  • Phone is not connected to a 2.4 GHz Wi-Fi band
  • Wi-Fi signal is poor
 
  • Verify and re-enter your Wi-Fi password in the Roost app
  • Make sure you are connected to a 2.4 GHz Wi-Fi band
  • Ensure device is placed near phone speaker (see photo in app)
  • Move closer to your Wi-Fi router
6
  • Your device cannot get from your Wi-Fi network to the internet and Roost Cloud
 
  • Make sure your connection to the internet is working
 

 

My Roost device did not beep at the end of setup

My Roost device beeped 1 time after setup

My Roost device beeped 2 times after setup

My Roost device beeped 4 times after setup

My Roost device beeped 6 times after setup

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