Welcome to Roost! It's easy to get started with your Wi-Fi Smart Water Leak and Freeze Detector.
You don’t need any tools or hubs – you just need a few things to get started with your Roost Smart Home devices:
- A smartphone running iOS 10 or Android 7.0 (or higher) operating systems.
- To install the free Roost Smart Home iOS or Android app on your smartphone. Click Here for assistance with the Roost Smart Home App.
Connecting Roost Smart Home Devices
Newer Roost devices connect to your Wi-Fi network using a silent connection method. If you have an original Roost device, your device can only connect by audio provisioning. Follow the instructions in the Roost app if you do not find the "Roost-device-xxxx" network.
Your device must be in setup mode. Setup mode is indicated by an LED blinking green under the cover.
Before beginning the set up process, please ensure that Bluetooth is switched OFF, and location services are switched ON on your smartphone. Please also make sure that your Wi-Fi is set to the 2.4GHz network - Roost devices do not connect to 5GHz network bands.
For additional assistance, please see our setup videos below.
Step 1: In your home screen, tap + to add a new device
Select '+' at the bottom of the Roost app to add a new device.
NOTE: You can have multiple physical address locations in one Roost app. Please be sure to add devices to the correct address. In the example below, the device would be added to the address "Vacation Home." Swiping left or right on your screen will take you to additional address if you have them set up.
Step 2: Choose which type of device you want to add
- Please be aware that the first time you add a device at this point, the Roost app will ask you to “Allow Roost to access this device's location.” We recommend you allow the application to see your location. Allowing Roost to know your location will let others know if you’re near the device when it sounds.
Tap on the appropriate device icon.
Step 3: Choose a location for this device
Next, indicate the location where your Smart device will be placed. You can add a custom name for a location if desired. You can always change this later.
Note: If you select a Custom Location, you will need to name your location and your device. For example: Location "Attic" and device name "Water heater."
Step 4: Choose a Name for this device
If you select the location of Kitchen, Bathroom, or Master Bedroom, you'll be given some optional device names, such as Sink, Dishwasher, Refrigerator, or Toilet. You can also choose a custom name such as "David's sink" or "Master bath Toilet".
If you select a location of Hallway, Hallway-Upstairs, Basement, or Garage, you will need to name your Leak Detector, for example, "Hot Water Heater" or "Laundry Sink."
Step 5: Connect to Roost-device-xxxx network
At this step you will leave the Roost app to go to your Wi-Fi settings and make a temporary connection to the Roost-device-xxxx network.
Step 6: Return to the Roost app
Return to the Roost app.
You'll see a transparent gray screen briefly, then tap next and choose your Wi-Fi network (default will be the one your phone is connected to), and enter your Wi-Fi password:
Tap Next after the gray screen goes away
Step 7: Connect Your Roost Device to your Wi-Fi Network
Select your Wi-Fi network (if it is not pre-filled) and enter your Wi-Fi password.
Step 8: Your device will connect in several seconds
Follow the remaining set up steps in the Roost app.
Tap "Try Again." If you are still not getting a Success screen, note the number of beeps (0, 2, 4, 6 beeps are error codes) and refer to the Set Up Troubleshooting section in our Help Center.
Questions? Please contact firstname.lastname@example.org
Setting up an original leak detector (audio setup):
Please make sure the LED on your Roost Smart Water Leak and Freeze Detector is blinking green at the start of the setup process! If the LED is not blinking green, before you begin the setup process you will need to reset your leak detector.
If your setup is not successful, please refer to our Help Center article: My Leak Detector Is Beeping And Blinking During Setup