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Security360

Customer Support (913) 353-3831 8am - 8pm EST

  1. How can we help?
  2. Security360

    My Security 360 Account

  • Security 360 Account Log In
  • Edit My Account

    Security360 Set Up

  • Getting Started
  • Connecting SmartBase to Wi-Fi
  • Suggested Placement for Sensors
  • Alarm permits for my Roost 24/7 Monitoring Service

    Using Your Security360 Kit

  • Changing Batteries in your Devices
  • Light and Sound Behaviours
  • Placing Your Sensors
  • Testing Your Devices
  • Security Modes
  • Identifying and Responding to an Alert
  • See all 7 articles

    Security360 Troubleshooting

  • My SmartBase says unable to connect
  • My devices did not pair after pulling the red tabs during setup
  • My Roost360 app is showing “Your devices need attention”

    Product Support

  • Contact Roost Support
  • Download the User Manual
  • SmartBase
  • Keypad
  • Water Leak/Temperature Sensors
  • Entry Sensors
  • See all 7 articles

    Roost360 App Support

  • Downloading and logging into the Roost360 app
  • Naming your devices
  • Customizing alert settings
  • Creating and modifying security pin codes
  • Arming and disarming

    FAQs

  • Security360 FAQs
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Roost Home Telematics is transforming homeowners and commercial insurance with smart, in-home solutions. Roost is partnering with some of the most innovative insurance companies in the world to deliver telematics for the home.
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